Creating Breakthrough Products: Revealing the Secrets that Drive Global Innovation, (Second Edition) by Vogel Craig M
Author:Vogel, Craig M....
Language: eng
Format: epub
Published: 2014-04-24T17:58:02.591000+00:00
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Once a conflict takes on a personal or competitive tone, it is very hard to disperse.
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The third technique to support collaboration focuses on the mindset of the team members. Many people approach resolving conflict as a win–lose situation and think that one party has to win while the other comes out on the short end. Of course, this does not have to be the situation. Instead, an attitude of cooperation and collaboration and an openness to creative thinking can often lead to win–win situations. We have observed both types of attitudes, and the win–win view usually leads to innovative, superior solutions. Finally, collaboration requires interdependence on other team members. Negative emotional outbursts and attitudes such as frustration and anger tend to interfere with collaboration. These emotions need to be kept in check and resolved as nontask conflict outside the scope of the project.
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